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Return/Exchanges/Refunds Policy
Return/Exchanges/Refunds Policy
We are committed to offering our Customers the finest cosmetic products available.
If you feel the products you received from our Online Store do not meet this expectation, simply return the unused portion and we will be happy to remit your account for the amount of the purchase minus a 25% restocking fee within 14 days of purchase (invoice/receipt date).
A 25% restocking fee will apply and shipping and handling Charges, regrettably, are not refundable.
If you prefer, you may exchange your purchase for other Foxy Faces Makeup products.
When returning or exchanging any part of your order, please include the original packing slip, noting the items being returned/exchanged and listing any items that should be sent in exchange.
Foxy Faces Gift Cards and eGift Cards cannot be returned or exchanged.
Please send your return by UPS, Fed Ex or insured Parcel Post for your protection and to insure prompt delivery.
Ship To:
Foxy Faces Makeup Collection
Returns
104 Villas Court Suite 32
London, KY 40741
If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at sales@foxyfacesmakeup.com or 1-800-***FOXY
The carrier will inspect and pick up the damaged package and the damaged items will be replaced.